Service Performance Insight’s (SPI Research) 2012 Professional Services Maturity™ Benchmark shows the professional services market has recovered after a rollercoaster ride of highs (2007) and lows (2009). Since the benchmark's inception in 2007, SPI Research has surveyed and analyzed performance ...
The predictions that many industry pundits have been making about the rise of BYOD (bring your own device) are coming to fruition. The surprise is that it is happening at a much-accelerated rate at businesses of all sizes, around the ...
This document details the need for a new class of business information service that gives growth-minded organizations a powerful market edge by providing a first-ever view into business-to-business purchase behavior – what customers and prospects purchase and how that spending changes over ...
Customers Embrace Every Form of Service Available It’s almost shocking that our 2013 research revealed that today’s consumer is almost ambivalent when it comes to customer service channels; this generation of shoppers simply wants service their way. Of course, some customers have a preference for ...
The key trend affecting enterprise mobility today can be summarized in four letters: BYOD – Bring Your Own Device. As the number of end-users bringing devices into your organization grows, so does the need for an effective Enterprise Mobility Management ...
An increasing number of companies are opening corporate networks and data to consumer mobile technology. The resulting trend, usually referred as the consumerization of enterprise mobility, assumes even more disruptive connotations when the employees are allowed to use their own ...
Picking through the white noise about outsourcing can be time consuming and tedious. And while you’re busy doing all that research, your company’s payroll and benefits problems aren’t going anywhere. You need to outsource—but you’re not clear on the alternatives ...
The days when a Windows application and a server cluster in the data center could handle your collaboration needs are over. An increasingly mobile and remote workforce with experiences forged by Angry Birds and Google Maps has killed it. Mobile ...
It’s no news that the world has changed. Business transactions are faster and have a broader reach to more people in more countries than ever before. Businesses of all sizes can cast a global shadow by setting up a website ...
This very short guide started as a part of a conversation about how to be more effective in prospecting for sales at a recent WhatCounts company meeting. As a publisher of a longtime newsletter (or several) I know the value of newsletters ...
It takes more than antivirus to stop today’s advanced threats. Protecting corporate assets requires a complete security solution that includes anti-malware, host-based intrusion prevention (HIPS), web protection, patch assessment, application and device control, network access control, data loss prevention, firewall ...
Hosted Exchange offers a number of great benefits for businesses. However, if you are like many Apptix customers, you are particularly interested in the numbers. You want to know how Hosted Exchange will impact your business financially. Well, there’s good ...
EchoSign is the leading online electronic signature application for sending, signing, tracking, and storing documents. It is a highly cost-effective system that supports HR departments and recruiters by automating the approval and all documentation including policies, procedures, contracts, and forms.
Huddle was selected by independent digital marketing agency AKQA as its project management platform. The technology enables 900 employees across seven global offices to work together on worldwide campaigns and pitches. Huddle empowers teams at AKQA to brainstorm project ideas, collaborate ...
Kia Motors Corporation uses Huddle to disseminate information and maintain brand consistency in marketing activities across 70 dedicated PR offices, more than 40,000 global employees and numerous external agencies. From its humble beginnings as a manufacturer of bicycle parts more than ...
A diversified global automotive supplier, Magna International designs, develops, and manufactures technologically advanced automotive systems, assemblies, modules, and components. Magna also engineers and assembles complete vehicles, primarily for sale to original equipment manufacturers of cars and light trucks. The company ...
Tour the Largest Leed Platinum Candidate Data Center Campus in the US Register now to tour the recently completed V3, which received a very high energy efficiency rating right after commissioning. Learn about Vantage's next building, designed to scale from 9 ...
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